Services Interaction Design Optimising connected experiences

 

As connectivity adds increasing complexity to products and services, we deliver digital user experiences that are engaging, intuitive and optimised. Whether it’s an app, an integrated interface or a mixed reality experience, we distill complex problems and present them in ways that are easy to understand and joyful to use. By simplifying workflows and enhancing user experiences, we optimise systems and services. A well-designed interface – graphically and technically – engages people emotionally and makes the whole product experience satisfying and rewarding. The interaction design team are versed in the agile methodology and the team are ISO 9001 and ISO 13485 certified.

Unlocking digital possibilities

We harness design thinking to help our clients unlock new digital possibilities and find new opportunities in emerging markets. Through a process of user journey mapping, wireframing, experience prototyping and user testing, we help clients design the experience that works best for their users. We use behavioural science, data visualisation skills and gamification techniques to ensure exciting new products and services are meaningfully and systematically delivered.

Simplifying complexity

We use ethnographic and observational research to gain insights that inform UX/UI roadmaps for complex connected services. We analyse both user pain points and the relevant business need. We create the digital and physical touchpoints that work perfectly together. By creating interfaces that are always intuitive and effortless to use, we optimise workflow, accuracy and performance whatever the application.

Enhancing user engagement

Through the design of every detail whether physical or digital we help our clients engage with people personally. Sometimes it’s something as small as an animation or micro interaction that makes the experience memorable. We take time to personalise and customise, always looking for new and innovative ways to make digital touchpoints more engaging.

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Get in touch For over 30 years Design Partners have been designing best selling and award winning product experiences. We combine a strategic outlook with exceptional execution to create beautiful, innovative solutions that fuel our clients' success. Get in touch today.

   

How can we help?

For over 30 years Design Partners have been designing best selling and award winning product experiences. We combine a strategic outlook with exceptional execution to create beautiful, innovative solutions that fuel our clients' success. Get in touch today.








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