The Vital Moto Mod is an IoT device that measures five vital signs (heart rate, respiratory rate, pulse oximetry, core body temperature and blood pressure) by non-invasive means. The accompanying app empowers users to read and track their vitals over time by completing a series of measurements. By applying our expertise in solving complex problems, we greatly simplified the user experience of how the system is used. A holistic approach, to the digital and physical elements working together, led to innovations in how instructions and information were intuitively communicated to the end user.
To create an effortless user experience, we engaged with the target market early in the process to understand their behaviours, motivations and perceptions. This research uncovered key affordances that could be used to deliver a more seamless solution. Ease-of-use was improved by segmenting the user’s workflow into simple tasks and refining each interaction using paper prototypes, low fidelity wireframes and clicking demos. Early concepts were tested throughout the project to identify the most intuitive design with the fastest learning curve.
Once the optimum user experience was captured, we created high-fidelity designs. Our goal was to create a product that was optimistic and inspiring, differentiating Vitals from other medical devices that were more clinical and cold. Key to the designs’ success were instructional animations that guide the user through the testing process. We also collaborated in the implementation of a new branding scheme to reflect the modern identity of the offering while appealing to a consumer market; refining colour palettes, typography, and animations.
The system effortlessly marries digital and physical interaction; where each touch point imparts a positive and empowering experience for end users, to deliver a next generation in connected home healthcare.