professional / Edgescan Edgescan Software

Share this 11 MayMay 2021
 

Background

How can UI design help customers cut through to the information that really matters? Edgescan, a successful cyber-security startup, collaborated with Design Partners to redesign their software interface and deliver a UI design as pioneering as their technology. The new interface not only reflects Edgescan’s competitive advantage; it also delivers valuable time-saving solutions for its users.

 

Story

In cybersecurity, a ‘vulnerability’ is a weakness in an online system that can be exploited by actions such as stealing passwords, deleting data, or holding data ransom. If a weakness is exploited it can be devastating for companies, so protection is vital. Validating complex security risks takes time and resources, and reducing this became the cornerstone for every design decision. We built design principles around ‘noise-reduction’ – simplifying complexity and reducing clutter from the user’s experience by only exposing them to relevant information. Edgescan Product Architect, David Kennefick explains, “Support and overhead costs for onboarding and training are reduced by introducing more intuitive design, combined with more ways to authenticate. It’s much easier for organisations to train new staff on the Edgescan platform.”

Simplifying complexity to empower the user at every step

We seized opportunities to innovate on the user experience at every step, such as a single action on the main dashboard to highlight priority issues, improving the filtering of assets, placing the information users need at their fingertips. The final colour palette is fully colour-blind accessible. Traffic light systems were used in all critical areas, so the information was understandable, even at first use. The dashboard system was designed so every user would have a personalised experience based on their user profile.

 

To differentiate from competitors, we wanted the design aesthetic to convey an appealing, clean, and inviting interface. Yet, it also needed to convey an air of assertive professionalism, appropriate to the serious tasks the users perform with the software. We worked to balance these contradicting requirements, while staying true to Edgescan’s established brand identity. The UI is optimised based on responsive design principles and the pattern library is delivered using atomic design methodology. This gives Edgescan flexibility to integrate and develop new features instantly. As David Kennefick explains, “The comprehensive component library ensures developers aren’t in danger of spending time making decisions outside their area of expertise, bringing confidence that their work will reach a high visual standard.”

 

Outcome

Edgescan’s customers are now able to generate reports up to 25% faster and decision-making times are reduced by up to 15%, which is proof of huge time savings for their clients. The new app design also directly reflects what makes Edgescan stand out from the competition – their unique focus on noise reduction. The new Edgescan UI has been awarded the prestigious iF Design Awards and Good Design Awards 2021. It has been described by ITSecurityguru.org (5/5 in almost all ratings) as “very well designed…making false positives a thing of the past.”

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